Frequently asked questions (FAQs)
What size bouncy castle do I need?
The size depends on how large your event is, what age/weight the participants are and your personal preferences. Small bouncy castles usually have a capacity of 6 children, whereas large jumping castles are appropriate for up to 14 children at a time. For more information, get in touch with us today and we can advise the right size for your needs.
How much is it to hire a bouncy castle or slide?
Our prices vary depending on the duration of the booking and what you need included in your package. We do offer reduced pricing for longer bookings. Get in touch with us today to discuss your requirements.
How long does it take to inflate?
On average, bouncy castles take 10 minutes to set up and 20 minutes to pack down. Of course, larger bouncy castles may take longer. We always assist with both the set up and pack down.
Can bouncy castles go on concrete?
Our inflatables can be set up on concrete, bitumen or other hard surfaces with sandbags or water drums to secure them in place. Keep in mind that grassy areas where pegs can be used are more ideal for safe and secure inflatable set up.
Can I use a bouncy castle indoors?
Bouncy castles can be set up indoors with sandbags to secure them. Please check the height of the ceiling before booking a bouncy castle for indoor events. Our Bouncy Castle dimensions are detailed on our website.
Can a bouncy castle go on a slope?
Inflatables need to be set up on a flat, level surface. Depending on the type of surface, inflatables will be secured with pegs, sandbags or water drums.
Are bouncy castles safe?
Yes, bouncy castles are safe. However, it is important that they are set up properly and that all guidelines are followed. At Big & Bouncy we ensure all our equipment is set up safely and securely. Should we require anything for safe set up, such as adequate space, we will advise you beforehand. Children should be supervised at all times by a responsible adult.
Are bouncy castles safe in hot weather?
Your safety is our top priority. Our bouncy castles use a continuous flow of air to stay inflated which allows hot air to escape and prevents any risk of explosion. Jumping castles are safe to use in most temperatures but if there is any risk, our staff will notify you. We advise all users wear socks, shorts and t-shirts as the material can get very warm to touch when exposed to harsh sun.
Can bouncy castles be used in the rain?
Some inflatable units can be operated in the rain. However, if we feel that it is unsafe to be operating, then we will let you know ahead of time. If the weather is looking bad 24 hours prior to your event, we give the opportunity to cancel your booking with us.
Do I need my own insurance before renting?
Always ensure the bouncy castle hire company you choose is insured. Big & Bouncy holds a $20M Public Liability and we always make sure the equipment is set up and run correctly.
Can’t find what you’re looking for?
No problem, simply get in touch with us today to discuss what you are after.